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A Customer Saved is a Penny Earned

Posted on Monday, 4th November 2013

In todays extremely competitve marketplace, we still focus most of our attentions on the aquisition of new customers, sometimes at the risk of upsetting those loyal customers who support us week in week out.

Below you can find some startling statistics presented in a simple infographic, which outlines the basic premise that treating our existing customers better not only will ensure continued prosperity, but help in growing our customer base, by ensuring our processes and services are true to our words.

A Customer Saved is a Penny Earned

Infographic provided by Sergio Fernandez.